1-hour home visit
Any mix of problems sorted in one visit: computers, email, printers, passwords, updates.
$149
Gunnedah · Curlewis · Boggabri · surrounding farms
Tech help that comes to your door.
Professional, local help with phones, TVs, Wi-Fi, Starlink and scams. Fixed prices, plain English, and if I can't fix it, you don't pay.
Fixed prices Local to Gunnedah No fix, no fee
SERVICES & FIXED PRICES
You know the price
before I arrive.
Prices include GST. Free travel within Gunnedah township; rural call-outs beyond 20 km add $40.
TV & streaming setup
Smart TV connected, Netflix, Stan, ABC iview and SBS On Demand set up, and a remote you can actually use.
$179
Starlink indoor setup
Router configured, Wi-Fi set up and speed checked. Roof and pole mounting referred to a registered installer.
$199
Scam & security clean-up
Scam and virus software removed, passwords changed, two-step login set up, plus tips to spot the next one.
$199
Phone or tablet setup + lesson
New phone or iPad set up, contacts and photos moved across, and a 30-minute one-on-one lesson.
$129
New laptop setup
Unboxed, updated, secured and your files moved over from the old one, ready to use the same day.
$249
Also available: smart home setup (Google Home, Alexa, smart plugs and bulbs), printer setup, Wi-Fi to the shed or cottage, and one-on-one lessons. Ask for a price
HOW IT WORKS
1
Tell me what's wrong
Book online or call. Add a photo of the error message or the device if you can.
2
I confirm the price
I'll call you back, agree a time, and tell you the fixed price before I set off.
3
Sorted, at your pace
I fix it at your home and show you how it works. No rushing, no jargon.
MY PROMISE
No fix, no fee.
If I can't solve the problem you booked me for, you don't pay for my time.
In plain words, the fine print:
Parts you approve (cables, routers, adapters) are charged at cost. If a device is dead and can't be repaired, a flat diagnosis fee applies. Faults on your internet provider's side, and data recovery attempts, aren't covered.
TECH HELPER MONTHLY PLANS
Someone to call, every month.
Seniors
$39/month
Phone help whenever you're stuck (fair use), 30 minutes of remote help a month, 10% off home visits and priority booking.
A popular gift from families living away.
Home
$69/month
Everything in Seniors, plus a one-hour home visit every quarter to keep everything updated and backed up.
Best for busy families.
Small Business
$179/month
Two hours of support a month, remote or on-site, with backups checked and security updates done.
For shops, trades and farms.
ABOUT NAT
A local you can trust in your home.
G'day, I'm Nat. I've lived and worked in Gunnedah for over 15 years, including managing a local processing plant, where keeping machines, computers and people working together was my everyday job.
Now I help locals get their technology working without the stress. I explain things in plain English, go at your pace, and don't leave until you're comfortable.
BOOK A VISIT
Tell me what's going on.
Fill this in and I'll call you back within one business day to confirm a time and the fixed price. Nothing is charged until the job's done.
Prefer to talk?0478 290 200Mon–Fri 8am–5pm · Saturdays by booking · messages answered next business day